Shipping and Delivery

At the moment we accept orders from Europe with our delivery partners. On shipping you receive an email notification that your package is on its way. You can track your products’ progress online with your tracking number.

Privacy, Security and Payment

Your information is only used by us and is never provided to third parties. Any information you share with us is held with the utmost care and security. In order to provide you with the best products, timely information and quality customer service, we record some information when you visit our site (your name or E-mail) but we don’t sell, rent, loan or share this information with others.
We work with Paypal, a safe and internationally accepted payment method, which allows transfer of money online.

Ordering

Don Caruso online shopping uses cookies to support convenient online shopping. Cookies let you store products in your shopping cart. If you do not have cookies enabled, items placed in your shopping cart will not appear when you add a new item. Browse through our product categories and place the quantity of each product you would like to order in your shopping cart. After choosing your items you can place an order. You can ‘Register’ or ‘Check out as a Guest’. Fill out the required fields in the order form. Enter your billing and shipping address, choose a shipping method and submit your payment information. You can pay securely by credit card or via PayPal. Click ‘Place Order’ to finally submit your order. On completing your order you will receive a confirmation which you might want to print out for future reference. On shipping you will receive a Tracking Number by email from our Don Caruso Customer Service to follow the progress of your shipment. Depending on your location products will arrive at your destination within two to

Viewing Orders

On completing your order you will receive an order confirmation which you might want to print out for future reference. On shipping you will receive a tracking email with which you can follow the progress of your shipment. You can view the status of your order at any time until your Don Caruso products arrive at your shipping destination.

Returns & Replacements

Our products are carefully packed to ensure safe arrival at your door. We use proven wrapping materials and process to ensure our products are well looked after during their journey. Should a delivery not meet your expectations please contact us giving the description of your problem. A customer service specialist will contact you shortly and support you.

Thank you very much for your attention.